Shipping Policies
Free Shipping on Orders over $75
That’s right, just place an order for over $75 and we’ll ship it to you free!
We only offer ground shipping as a checkout option in our shopping cart. If you need expedited shipping, please contact us prior to ordering so that we can check stock levels for you and arrange for expedited shipping if the product is available for expedited shipping. We do not offer Free expedited shipping.
Additional Shipping Info
Apronsbyjulie.com ships via FedEx Ground, UPS, or USPS. We typically pick, pack and ship in-stock orders within 1 – 2 business days from the time the order was placed. A business day is considered to be Monday through Friday, not including holidays. Items that have extended delivery times are noted within the item’s description when applicable.
Please double check the item description for information regarding extended lead times prior to contacting customer service with a question about your order status.
Our automated system will get an authorization from your credit card company at the time of purchase but your card will not actually be charged until your order is ready to ship. The exception to this policy is when an item is ordered that has a restocking fee, is Made to Order or will be shipping directly from the manufacturer. If you have purchased an item that has a restocking fee, is Made to Order or if the item or will be shipping directly from the manufacturer, your card will be charged at the time that your order is processed and sent to the respective manufacturer for processing. In such an instance, lead time and restocking policy information is clearly included within item descriptions.
Items ordered together are not necessarily shipped together and may be received separately.
You will be notified promptly by email of any delays in shipping. If there items with extended lead times on your order, your entire order may be held until the order is ready to ship complete. Orders can be split shipped for an additional shipping charge.
All packages that are shipped by Apronsbyjulie.com, regardless of the shipping method, do require a signature. Signatures cannot be waived. The reason for this is quite simple. If a driver leaves a package at a customer’s doorstep without obtaining a signature and that package is then stolen or lost, Apronsbyjulie.com will not be reimbursed by the delivery carrier for that loss of that package. If there is not someone present at your residence to sign for a package, please have it shipped to your place of business or an alternate address where someone will be able to sign for and receive the package. Drivers make 3 delivery attempts on a package. We cannot ship to PO boxes.
Shipping Rates
All orders placed through Apronsbyjulie.com ship for flat rate of $3.95.
$3.95 flat rate shipping offer does not apply to Next Day or 2nd Day shipping. $3.95 flat rate shipping does not apply to locations outside of the contiguous United States.
Rush Shipping
$3.95 flat rate is not applicable to any Rush Shipping request. Please contact our Customer Service Department at shipping@apronsbyjulie.com to check on the availability for rush shipping (Next Day or 2nd Day) for any item in our store.
Shipping to Destinations Outside of the US
We are currently only shipping internationally to Canada and Puerto Rico but can occasionally make some exceptions. In some instances, we are able ship to countries outside of the US, Canada or Puerto Rico. If you are in a country outside of the US, Canada or Puerto Rico, please contact us regarding the availability of shipping to your address prior to placing your order.
In most cases, we cannot process orders for credit cards that have been issued by a bank that is located outside of the United States or Canada. The easiest way to make an international order is with Paypal. (Please contact us for information on how to pay using Paypal).
For all orders outside of the 48 contiguous states, including military addresses, you will be billed the actual cost of shipping your order. You will not see any shipping charges in the shopping cart at the time that you place your order. You will be contacted via email with the actual shipping cost and will be required to approve the shipping cost by replying to that email prior to your order being shipped. Please note that the 1 – 2 day lead time for in stock merchandise does not apply to international shipping. We ship internationally on a once per week basis. Once we have received your e-mail confirmation for your shipping quote, your order will be placed in the queue for our next international ship date.
Damaged Goods Replacements
Please inspect your purchase immediately upon receipt. If there is any damage, contact our Customer Service Department at shipping@apronsbyjulie.com within 2 business days to arrange for a replacement.
Keep all of the original packing material. It will be required for inspection by the shipping company.
Apronsbyjulie.com reserves the right to refuse returns on damaged goods where the original packing material has been discarded.
Incorrect Merchandise was Shipped
Please inspect your purchase immediately upon receipt. If you have received incorrect merchandise in your order, contact our customerservice@apronsbyjulie.com within 2 business days to arrange for a replacement.